The Xiaomi Way: Customer Engagement Strategies That Built One of the Largest Smartphone Companies in the World

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0Ranked #15 of 15 in books

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Author
Li Wanqiang
Genre
business / marketing
Publication Year
2015

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The Xiaomi Way: Customer Engagement Strategies That Built One of the Largest Smartphone Companies in the World0Li Wanqiangbusiness / marketing2015

About

Li Wanqiang on how Xiaomi built explosive growth by co-creating with superfans rather than marketing at customers. The "100 fans" principle, lead user communities, and making users feel ownership over the product. Real-world operationalization of word-of-mouth mechanics.

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